Privacy Policy
EFFECTIVE DATE: JULY 29, 2025
GlossyMuse (“we,” “us,” or “our”) respects your privacy and values the trust you place in us. This Privacy Policy describes the types of information we collect about our customers, how we use this information, with whom we share it, and the choices available to you regarding our collection, use, and sharing of your information. We also outline the measures we take to protect your information and how you can contact us about our practices.
INFORMATION WE COLLECT
We may collect personal information about you through various means, such as when you use our website (https://glossymuse.shop), participate in promotions (including our Glossy Rewards Program), connect through social media, or interact with our mobile applications.
Information collected at independent retail partners is managed solely by those partners and is not subject to this policy.
INFORMATION YOU PROVIDE
You may choose to provide personal information to us, such as when you:
· Register on our website or for Glossy Rewards
· Place an order or make a purchase
· Participate in promotions, contests, sweepstakes, or surveys
· Contact GlossyMuse customer service
· Interact with our social media or mobile apps
Types of personal information you may provide include:
· Contact details (name, address, email, phone number)
· Date of birth and/or age
· Gender
· Account username and password
· Payment information (credit/debit card details, billing/shipping address)
· Contact information of people you refer to us
· Content you share or submit (photos, reviews, comments)
· Information authorized from social networks or mobile applications (e.g., name, profile image, location, “likes”, friend list, geolocation, etc.)
HOW WE USE THE INFORMATION
We may use your information to:
· Send you promotions, newsletters, product information, or marketing communications
· Provide services and products you request
· Process payments and fulfill orders
· Create, manage, and secure your online account(s)
· Respond to inquiries and provide customer support
· Administer promotions, events, loyalty programs (such as Glossy Rewards), or other initiatives
· Operate, customize, and improve our website, products, and communications
· Analyze and improve our business, products, services, and user experience
· Comply with applicable laws, regulations, and policies
· As otherwise notified to you at the time of information collection
INFORMATION WE COLLECT BY AUTOMATED MEANS
When you use our website or apps, we may collect certain information automatically using technologies such as cookies, web server logs, and web beacons.
Typical information collected includes:
· Device identifiers (IP address, browser type, operating system, settings)
· Usage data (browsing activity, time on site, referring/exit pages)
· Locale information (language, country, time zone)
Cookies: Cookies are small files saved to your device to improve and personalize your experience. You can generally disable cookies within your browser settings, but doing so may affect site functionality.
Web Beacons and Server Logs: These help us see which content is engaging and improve our offerings.
Do Not Track: At this time, we do not track our customers’ personal information across third-party sites for targeted advertising and do not respond to “Do Not Track” signals.
Information We Share
We do not rent or sell your personal information. We may share your information as follows:
· With GlossyMuse affiliates for legitimate business needs.
· With third-party service providers who help us run our business (such as payment processors, order fulfillment/logistics, email and marketing partners, website hosts). These providers may use your data only as necessary to provide these services on our behalf.
· With your consent or at your request (for example, apps allowing you to share content with social networks).
· Legal Reasons: We may disclose your information if required by law, legal processes, government or regulatory authorities, or to prevent harm, fraud, or illegal activity.
· Business Transfers: In the event of a merger, acquisition, or sale of all or part of our company/assets, your information may be transferred to the acquiring entity, subject to this Policy.
YOUR RIGHTS AND CHOICES
You have choices regarding your personal information:
Email and Marketing Preferences
· Email Opt-Out: Unsubscribe from marketing emails using the link provided in each email or by contacting us at info@glossymuse.shop.
· Text Message Opt-Out: To stop receiving marketing SMS, reply “STOP” to any message or contact us at info@glossymuse.shop. Standard carrier rates may apply; GlossyMuse is not responsible for delivery failures.
· Glossy Rewards Preferences: Manage your communication preferences in your GlossyMuse account or unsubscribe using the link in Glossy Rewards emails.
Social Networking/Application Opt-Out
· Remove or disable apps from social networking or mobile services by following those platforms’ individual instructions.
Withdrawing Consent
You may withdraw your consent at any time. Some features, services, or benefits (e.g., loyalty programs) may not be available if you withdraw your consent. If required by law, we will delete or anonymize your data.
Accessing or Updating Your Information
Subject to applicable law, you may have the right to:
· Access the personal information we hold about you
· Request correction or update of inaccurate data
· Request deletion or restriction of processing
To exercise these rights, please contact us at info@glossymuse.shop.
DATA TRANSFERS
GlossyMuse may transfer your personal information outside your country of residence, including to countries that may not provide the same level of data protection. When we do, we will take appropriate steps to safeguard your information in accordance with this Policy.
CHILDREN’S PRIVACY
If you are under 13, you may browse our website, but you may not submit personal information. Our site and services are not directed to children under 13, and we do not knowingly collect personal data from children. If we discover personal information from a child under 13, we will promptly delete it.
Glossy Rewards is only open to individuals 18 and older. If we accidentally collect data from someone under 18 for Glossy Rewards, we will delete it and cancel their participation.
ABILITY TO ACCEPT TERMS
By using this site, you affirm that you are at least 13 years old, and if registering for Glossy Rewards, at least 18 years old, and able to agree to this Policy.
HOW WE PROTECT PERSONAL INFORMATION
We maintain reasonable administrative, technical, and physical safeguards to protect your personal information from accidental or unlawful destruction, loss, alteration, unauthorized access, use, or disclosure.
LINKS TO OTHER SITES
GlossyMuse may provide links to third-party sites for your convenience or information. Such sites operate independently and may have their own privacy notices/policies. We are not responsible for the content, use, or privacy practices of these other sites.
UPDATES TO OUR PRIVACY POLICY
We may update this Privacy Policy from time to time without prior notice to reflect changes to our information practices. Updates will be posted here with a new effective date. If changes are significant, we will notify you prominently.
HOW TO CONTACT US
If you have any questions, comments, or requests regarding this Privacy Policy or about your personal information, please contact us at: info@glossymuse.shop. Thank you for trusting GlossyMuse.